We offer a refund or exchange for change of mind up to 30 days after the purchase date.

This excludes disposable masks and  innerwear garments. This is for hygiene reasons.

Products must be in the same condition they were purchased in. All packaging and tags must be returned for a refund or exchange to be accepted

Such refunds and exchanges can only occur once.

After the 30 days have passed, you can choose a refund or exchange if an item has a major problem. This is when the item:

is significantly different from the sample or description

does not do what we said it would, or what you asked for and can’t be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

Shipping costs are not refundable.

Please keep your proof or purchase – eg. Your receipt.

Thank you for shopping at Uniprowear.